Customer Service location:
Lower Level, Grand Court
Customer Service Hours:
Mon-Sat: 10 AM - 9 PM
Sun: 11 AM - 7 PM
Sunvalley American Express® Gift Cards and American Express® Gift Cards
Sunvalley gift cards are available in denominations from $20 to $500. The purchase fee is $2.95 per card. Sunvalley gift cards are valid at all fine restaurants, stores, or services who accept American Express, and at any Taubman mall across the country. We accept cash, American Express®, Discover, MasterCard, and Visa.
American Express Gift Cards are available in denominations of $25, $50, and $100 with service fees of $4, $5, and $6 respectively. For more information on the Sunvalley Gift Card or to check your balance click here.
Sunvalley gift cards and American Express gift cards are available at Customer Service on the lower level near grand court. Corporate gift card orders can be placed in the Mall Management Office Monday through Friday from 9 a.m. to 3 p.m. Corporate checks will be accepted with proper identification. For more information on corporate orders, please call the Management Office at (925) 825-0400 X2227.
Stroller and wheelchair rental is provided free of charge.
(Security deposit for strollers - $20; wheelchairs - $20.)
Complimentary bus schedules and taxi phone numbers are available at Guest Services.
Sunvalley Striders Program
Interested parties in our Sunvalley Striders mall walking program may register at Customer Service, at which time they receive a brochure on calculating their mileage, map of the mall with distances marked, a chart on which mileage is entered. The mall doors open at 7 a.m. to accommodate early walkers. Official hours for the Sunvalley Walkers Program are 7 a.m. to 9 p.m. Monday through Saturday; 9 a.m. to 7 p.m. Sundays.
Walk both levels, including side corridors and you've walked 1 1/3 miles or walk the length of the Center five times, excluding side corridors, and you've walked 1 mile.
Ticketmaster, the world's leading ticket company, has a retail location at Customer Service. Shoppers can purchase tickets here and access event information to a wide range of venues and entertainment options including sports, music, theater, arts, and family shows. Now you can even get tickets to shows in Nevada and Metro New York venues.
Photocopy and Fax Service
Copies are 20 cents per page for black and white, $1 per page for color. Faxes are $4 for the first page and $2 for additional pages (cash only). Both services are available in the Management Office from 9 a.m. to 5 p.m.
Sign up for emails on sales, stores, events & more!