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Sunvalley


Sunvalley Shopping Center is the largest regional shopping center in Contra Costa County featuring approximately 160 retail shops, services and restaurants.

Today's Hours:

10:00 AM - 9:00 PM

Address:

1 Sunvalley Mall, Concord, CA 94520

Phone Number:

(925) 825-2042

Details


Sunvalley is one of Northern California’s largest shopping centers. You'll find the best of shopping at Macy's, H&M, Coach and Victoria’s Secret, along with more than 160 specialty shops! When it's time for refreshments, there are over a dozen restaurants for any palate. Visit Johnny Rockets for a 50's style burger, BJ's Restaurant & Brewhouse for pizza and cold beer and Tomi Sushi & Seafood Buffet for tasty sushi. So whatever you crave, Sunvalley welcomes you.

 

Sunvalley Shopping Center provides the Passport to Shopping to visitors traveling in groups. Stop by the Customer Service Desk to get yours!


Sunvalley has free Wi-Fi throughout the mall. Select .FREE_Sunvalley on your Wi-Fi enabled device's setting in order to get access. For instructions, view this Help Sheet or see Customer Service for additional assistance. If you are still having difficulty connecting, call the Wi-Fi Helpdesk at 866-260-8488.


For more information about stores, mall hours, directions or services like Ticketmaster® and Sunvalley American Express® Gift Cards, call (925) 825-2042.

Events


Mar 28th - Apr 19th Photos with the Easter Bunny at Bunnyville

Photos with the Easter Bunny at Bunnyville

Stop by Bunnyville in Grand Court, locally sponsored by SAFE Mortgage Lending, and have your photo taken with the Easter Bunny March 28 through April 19.   Photo packages start at just $22 and each one includes a promotional certificate for a free 11 oz. photo mug from Snapfish.

 

Visit the Easter Bunny page for hours and pricing information.

 

 


News


THE EASTER BUNNY HOPS INTO BUNNYVILLE!

External Link
Posted Mar 27th, 2014

A sure sign of spring is the arrival of the Easter Bunny, and those on the bunny trail will soon find him hoppily settled in his new home in Grand Court at Sunvalley Shopping Center. Beginning Friday, March 28, the Easter Bunny eggcitedly awaits visitors in Bunnyville, a charming, three-dimensional Bunny town featuring the Hoppin’ Fresh Bakery, Hare Salon and 24 Carrot Bank.

 

Upon arrival, visitors will be greeted by ambassadors from SAFE Credit Union, the local sponsor of Bunnyville, and everyone will receive Easter Eggs with special goodies inside.

 

The last stop in Bunnyville is a professional photo with the Easter Bunny in front of his Bunny House. Customers will receive a certificate for a free 11 oz. photo mug from Snapfish with the purchase of any photo package ($22 - $44), and all children receive a small gift from the Bunny just for visiting!

 

As part of their welcome to spring, special events for children will be held at Sunvalley Shopping Center. Parents and children alike will be treated to storytelling on Friday, March 28, April 3, and April 11 at 3 p.m. in the Grand Court. The Easter Bunny will be available immediately following each storytelling presentation for visits and photos.

 

Sunvalley Shopping Center is located at I-680 & Willow Pass Road in Concord and features Macy's, JCPenney, Sears, and over 160 shops and services. Shopping hours are 10 a.m. to 9 p.m. Monday through Saturday and 11 a.m. to 7 p.m. on Sunday.  For details on all the springtime hoppenings at Sunvalley, visit shopsunvalley.com/events or find us at www.Facebook.com/sunvalleyshoppingcenter.


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FAQs



Does Sunvalley have Wi-Fi?

Sunvalley has free Wi-Fi throughout the mall. Select .FREE_Sunvalley on your Wi-Fi enabled device's setting in order to get access. For instructions, view this Help Sheet or see Customer Service for additional assistance. If you are still having difficulty connecting, call the Wi-Fi Helpdesk at 866-260-8488.

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Where are the ATM machines located?

The ATM is located in the mid-mall corridor on the upper level overlooking Grand Court. 

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How many stores are in this mall?

We have approximately 170 stores in Sunvalley.

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Where are the restrooms?

Restrooms are located on the upper level near JCPenney on the east side of the center (a family restroom is also located here), upper level in Grand Court across from Macy's Women's and on the lower level near Macy's Home store.

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Do you have an elevator or escalator and where are they located?

Our elevator is centrally located in the Grand Court area.
There are also elevators in Sears, Macy's Men's and Home, Macy's Women's, and JCPenney.
Escalators are located at the Sears end of the mall, at the JCPenney end, and inside both Macy's Women's and Macy's Men's.

There are also stairs in the mall in front of Macy's Men's, in the center of the mall near Grand Court, and in the mall in front of JCPenney.

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Is there a cost incurred to use your strollers/wheelchairs?

There is a $20 refundable deposit required to use the strollers and a $20 refundable deposit to use the wheelchairs.

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Where is the Lost and Found?

Lost and Found is located in the Public Safety Office, or Mall Security Office, on the lower level in the hallway just before the entrance to Macy's Men's and Home. Follow the hallway to the top, on the left.

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Does the mall sell gift cards?

Sunvalley American Express® Gift Cards are available in denominations from $20 to $500. The purchase fee is $2.95 per card. Sunvalley Gift Cards are valid at all fine restaurants, stores, or services who accept American Express, and at any Taubman mall across the country. We accept cash, American Express, Discover, MasterCard, and Visa.

American Express Gift Cards are available in denominations of $25, $50, and $100 with service fees of $4, $5, and $6 respectively. For more information on the Sunvalley Gift Card or to check your balance click Here.

Sunvalley Gift Cards and American Express Gift Cards are available at our Customer Services Desk on the lower level near Grand Court. Corporate gift card orders can be placed in the Mall Management Office Monday through Friday from 9 a.m. to 3 p.m. Corporate checks will be accepted with proper identification. For more information on corporate orders, please call the Management Office at (925) 825-0400.

The American Express Gift Card may be used at U.S. merchants that accept American Express® Cards. No ATM cash withdrawal. Some limitations apply, including restriction on use of the Gift Card at cruise lines or for recurring billing. See Cardholder Agreement for complete details. Card cannot be redeemed for cash, except where required by law. The American Express Gift Card is issued by American Express Prepaid Card Management Corporation. 

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Can I get there by BART or Bus?

BART
Take BART to the Concord BART station. From Concord BART, take bus number 110 to Sunvalley.

Local Bus Routes to the Mall
Main bus routes that service the center include:
102 Walnut Creek BART/Diablo Valley College
109 Pleasant Hill BART, Contra Costa Blvd., Diablo Valley
College
110 Clayton, Concord BART, Diablo Valley College
116 Amtrak/Martinez, Alhambra Avenue, Pleasant Hill BART, Walnut Creek BART
Bus stops are located on Contra Costa Blvd. On the West side of the shopping center near Macy's Women's/Children's.
The Benicia Transit Bus stop is located in front of Firestone on Contra Costa Blvd.

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Are pets allowed in the mall?

Pets/animals, with the exception of service animals such as Leader Dogs, are prohibited.

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Can I purchase a Gift Card online?

Yes. You may purchase a Gift Card online from Sunvalley's website. 

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Where is the Public Safety Office located?

The Public Safety Office or Mall Security is located on the lower level in the hallway just before the entrance to Macy's Home. Follow the hallway to the top, on the left.

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What are the Security Procedures for new Shoe Release Events?

In an effort to make Sunvalley's Shoe Release events safer and more enjoyable for our customers, Sunvalley Shopping Center will be using the following new procedures for these events.  Please feel free to call the Sunvalley Shopping Center Director of Public Safety with any questions at (925)825-0400.  We appreciate your business and look forward to many successful Shoe Release events.

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Employment


Customer Service Posted Apr 15th

Sunvalley Shopping Center is currently seeking part time Customer Service Representatives to handle customer inquiries within the shopping center's Customer Service Department.  Representatives must be available for a variety of shifts including nights and weekends.

Email resumes to sunvalley@infoplaceusa.com or fax to (925) 825-1392. Interested applicants can also apply online at www.infoplaceusa.com or visit the Customer Service Desk to complete an application.


Parking


Sunvalley has over 7,500 parking spaces throughout the property.

Snapfish

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